MAPFRE Insurance Reviews
As the #1 auto and home insurer in Massachusetts, MAPFRE cares about our customers and how they are treated.
It’s not about star ratings but more about how we are able to help make purchases, billing, or the claims experiences better and continually look to improve.
Whether it’s the experience of buying a new policy or how someone feels after filing a claim after a fender bender, the opinions and experiences of our customers help MAPFRE measure customer satisfaction and drive improvements all the time.
Check out some of the ratings and reviews for MAPFRE from Google My Business:
“The value I’ve received from MAPFRE has been very satisfactory since the early ’70s when I first moved to the area. And ESPECIALLY the personal service has been REALLY TOP NOTCH. It’s been prompt, accurate, compassionate — that’s important in situations when insurance is needed.” – Karen C.
“I’ve stayed with MAPFRE because my agent is the best! I’ve been with him probably about 30 years! He’s always helpful in explaining what I need and the differences between the plans, and what the best one for my needs would be in terms that I understand.” -Shirley G.
“We have been clients with MAPFRE for many years and therefore we get a good discount on property and cars we have insured with them. The MAPFRE insurance agents in my neighborhood are extremely professional and pleasant. They go out of their way to make sure that client’s needs are met.” -Maria H.
“I’ve dealt with MAPFRE Insurance for over 30 years. Everyone I had dealings with were friendly while professional. My concerns and questions are answered without being transferred and put on hold. Their claim service is quick and easy. I’ll be here for many more years.” -Barbara B.
“Everyone is very friendly and professional, ready to help you and you never leave without being completely satisfied and with your problem solved. They make you feel like we’re a family!” -Neder L.
“Although we have never had to make a claim, we are happy with the bundle discount, senior discount, and disappearing deductibles. We have good driving records, and our coverage prices reflect that with this company.” -Janis N.
“The people at MAPFRE are professional and will find you a good rate on your insurance. I recommend them highly.” -Daniel P.
“MAPFRE Insurance is very easy to work with if you have to file a claim. I feel confident that I’m in good hands.” Sandy S.
“The day after the accident this company started helping us. Things went quickly after that. Everyone was very pleasant. My questions were quickly answered.” – Anne W.
“Excellent service and great customer support. I did not had any issues with my claim. Everything was handled by the representative team. I just delivered my car to the body shop, picked rental car and came back for repaired car. Thanks MAPFRE team.” – Sima Z.
“Great rates and superior service. My back window shattered, I went online and filed a claim the next morning. I heard from a representative and the window was fixed in two days. The service from start to finish was top notch.” – Karen B.
“I’ve had two cars insured with MAPFRE for several years now at the best rates I could find anywhere. When a deer ran into the driver’s side of one of them, MAPFRE suggested a repair shop two miles from my home. The damage was fixed within a week and the car returned looking great.” – William F.
“I chose MAPFRE Insurance because they are the best. The customer service is awesome and gives detailed information when asked.” – Saskia H.
“MAPFRE has been insuring my RAM pickups for a long time now. This is my 5th truck. Though I have not had occasion to use the insurance, it is comforting to know it is there. Easy to renew and very fairly priced. I could not be happier.” – Leonard W.
“I was very happy with MAPFRE as they assisted me through the repair of my vehicle and rental of a temporary transportation car. The process was efficient and easy. If you are unfortunate enough to require auto repair, I vouch for MAPFRE as a great assistant.” – Ralph K.
“I’ve had great experience with MAPFRE. Customer service has been responsive, and agents were supportive during home repairs.” – Brenda M.