Get covered in minutes!

Car

Property

Home > Blog > What Does Insurance Cover If Your Car Is Stolen?

What Does Insurance Cover If Your Car Is Stolen?

Having a car stolen is a nightmare that every driver wants to avoid. Unfortunately, these things sometimes happen. In such circumstances, it’s only natural to wonder what your insurance would cover in this type of scenario.

What to Do If Your Car Gets Stolen

Finding that your vehicle has been stolen is always an incredibly stressful experience, however, it’s important to take action quickly.

First, it’s important to make certain that the vehicle really has been stolen. It’s surprising how many people simply forget where they left their car or forgot they let someone else in their home borrow their car; therefore, it’s vital to take the time to check all the possibilities before making a report to the police. Once it’s clear that the car really has been stolen, the owner must call the police to file a report. The sooner this is done, the higher the likelihood of recovering the car. The police need to know a range of information about the vehicle in question, including its make and model, the last known location of the vehicle, and whether it has a fitted tracking device. This report will be needed by the insurer.

The next step is to call the insurer to report the vehicle as having been stolen. This is important, regardless of the type of car insurance policy held by the owner. The state’s motor vehicle department should also be told about the theft.

Car Insurance Theft Coverage

Not all car insurance policies cover theft of a vehicle as part of the coverage. There are several levels of car insurance coverage available from car insurance companies, such as MAPFRE’s auto insurance policies. Basic liability insurance is the minimum level required by law, but this level of coverage doesn’t cover the theft of a vehicle.

Also, simply having a fully comprehensive insurance policy doesn’t mean that the payout in the event of theft will be immediate. First, the insurer will need to investigate once the theft has been reported to them. Fraud must be ruled out before any claim is paid out.

Once everything has been finalized, the insurer will reimburse the policyholder the actual cash value (ACV) of their vehicle. This is the total amount paid for the vehicle less depreciation. The final payment will reflect the ACV with the deductible subtracted.

While full comprehensive coverage covers any damage incurred by the vehicle during a break-in, it won’t reimburse the cost of any personal items which were stolen from the car – such as a smartphone, laptop or other valuables in the car. Those items may be covered under a homeowners’ or renters’ insurance policy. Again, there will be a deductible to meet, and there may be coverage limits depending on the policy provider on certain types of items such as electronics or jewelry.

Personal items may be covered if you purchase certain endorsements like MAPFRE’s Enhancer Package or the AAA Package. Without any endorsement, contents of the vehicle would not be covered under comprehensive coverage.

To learn more about the basic components of Massachusetts car insurance, talk with an independent agent near you. To determine if you could save on your car insurance, get a free online quote with MAPFRE Insurance.

Frequently asked questions about total losses

When is my car considered a total loss?

Your car is considered a total loss (totaled) when the cost to repair the vehicle exceeds its current value.

How is the value of my car determined?

MAPFRE works with a third-party to help determine the actual cash value of your car. The value of your vehicle is determined by a variety of factors like its pre-loss condition, age, make, model, and mileage. Also taken into consideration is the value of a vehicle of a similar type and the price paid for the vehicle.

What happens if I still have a loan or lease on my car?

Depending on the lender, if the actual value of your car is less than what you owe on your loan or lease, then you may still owe the balance.

 

Having gap insurance will typically cover the difference between what your vehicle is currently worth and the amount you actually owe on the loan or lease.

What paperwork is needed before payment can be issued?

Before payment can be issued, MAPFRE needs the title of the vehicle. If you hold the title, you must fill in the odometer disclosure statement and sign the title before sending it to us.

 

If the title is with your lender, MAPFRE will reach out to them. Keep in mind, requirements differ by states and there may be additional steps.

What happens to my car if it's determined a total loss?

After your car is determined a total loss, you will need to advise the repair shop or tow yard that you would like to release your vehicle to MAPFRE. This timely permission to move the vehicle will help reduce out-of-pocket costs.

 

During this time, you should also remove all personal belongings from the vehicle and take off the license plates.

Why do you need to take my car and where are you taking it?

While we usually cover up to $35 per day of storage at shop or tow yard, those fees can add up quickly. That’s why MAPFRE takes it to a storage-free facility. If you don’t want to allow MAPFRE to move your car, you may be responsible for the additional storage fees.

What if I decide to keep my car?

MAPFRE has the right to take your vehicle in settlement of a total loss under the terms and conditions of your auto policy. If we decide to allow you to retain the vehicle, it will be returned to you from the salvage yard once the claims process is complete. Once a car is totaled you will still need to have it repaired and pass inspection. You will need to apply for a salvage or rebuilt title that identifies the car as having been a total loss. Many insurance companies will not cover a salvaged vehicle it’s challenging to accurately assess the true condition of the vehicle.

Please Note:This content is not intended to describe any specific coverage offered by MAPFRE Insurance. No coverage is provided, bound or guaranteed by this article. Available coverages, credits and discounts vary from state to state and are subject to eligibility criteria and policy terms/conditions, which will control in the event of conflict between this article and your insurance policy. For information about your policy, please review your individual policy contract and speak with your insurance representative.

MAPFRE Insurance® is a brand and service mark of MAPFRE U.S.A. Corp. and its affiliates, American Commerce Insurance CompanySM (Cal. COA 4928-8); Citation Insurance CompanySM; The Commerce Insurance CompanySM; Commerce West Insurance CompanySM (Cal. COA 1372-2); and MAPFRE Insurance CompanySM (Cal. COA 3039-5). Not all products available in all states.

Articles

Protecting Your College Student Away From Home

Protecting Your College Student Away From Home

College is an exciting time, but it can also be an adjustment for the student and their parents. Before your student even leaves home, there are many things to do to make sure you are both prepared, and that doesn’t include stocking up on ramen. Whether your student...

read more
The Basics of Advanced Driver Assistance Technologies

The Basics of Advanced Driver Assistance Technologies

Advanced driver assistance technologies (ADAS) aim to save lives and prevent injuries. Depending on your vehicle, some technology warns you of an impending crash, while others take action to avoid one. As more car manufacturers expand the use of ADAS, it's essential...

read more