MAPFRE Deploys Guidewire for Personal Lines Business Innovation and Growth; Commercial Lines Transformation through Guidewire Cloud Now Underway

As part of the transformation, MAPFRE deployed InsuranceSuite, Client Data Management and Rating Management as its new systems for policy administration, underwriting, claims, billing and rating management. The company also installed EnterpriseEngage to offer a seamless, omnichannel digital experience to its policyholders, agents, customer service representatives and vendors. Additionally, DataHub and InfoCenter were deployed as enterprise-wide data management and business intelligence systems.

 

“When we began the journey to transform our business as a digital leader, we selected Guidewire for its modern platform that offers a lot of capabilities, “said John Kelly, Executive Vice President, Northeast Technical, MAPFRE. “The Guidewire platform helps us better compete with reduced time-to-market for new products, simplified underwriting workflow, more flexible billing and payment, and an overall enhanced digital experience for agents and customers.”

 

MAPFRE is currently implementing PolicyCenter, Rating Management and EnterpriseEngage in Guidewire Cloud, powered by Amazon Web Services (AWS), to transform its commercial auto and garage lines of business. Guidewire Cloud combines digital, core, analytics, and AI to deliver the Guidewire platform as a cloud service.

 

“We congratulate MAPFRE on this significant milestone in its evolution,” said Mike Polelle, Chief Delivery Officer, Guidewire Software. “We applaud the company’s commitment to providing high quality products and valuable services, as well as exceptional customer experiences, and look forward to working with MAPFRE to deliver the cloud foundation for its future.”